Customer Feedback
From the day when we earned the business of our first customers, as a website design company initially, and then as a web hosting provider, we have come across nothing as rewarding as when customers tell us
how pleased they are with our services, products, or customer support.
Whether you're Mom & Pop or Suit & Tie, we consider your
business our top priortiy. After all, the success of our company
lies solely within the satisfaction of our customers.
Please feel free to use our Feedback
Submission Form to provide your own feedback on Internet Connection's
services, products, or customer support.
Here's what people are saying:
Once again I find myself writing to you to thank you and your staff for making us look great in the eyes of our mutual customers. This time it was Matrix Advocare Network. Jesse and Tim went beyond what other companies staff would do in helping me both move a domain from a lackluster uninspired and surly hosting staff to your services, but also get the content and move it, effect the security issues changes that needed to be done, and also recreate some content that was (probably purposefully) made unavailable to us by the previous hosting company.
Thanks so much for the great customer service! You guys have a wonderful holiday season, and never change that sense of customer focus that makes doing business with you such a pleasure!
All the best,
Bill Holmberg, CIO
AlphaBetas,Inc.
"Great service. And the techs Tim and Jeff are really on the ball. Love your service. Keep up the great work.
Thanks for everything.
Dave Norman
http://www.lncbf2.com
"Thank you for your attention. This is why I appreciate your
company's service level, which i have found to be superior to most of
the other hosts I have had dealings with. I hope to remain with
internetconnection.net for a long time."
Thanks
Doug Hamilton
http://www.ingomarfire.org/
"...you guys are heads-above every other ISP and WSP"
Tom Dover
http://www.noitr.org/
http://www.midnightsoftware.net/
"After almost 4 years, we still host almost all of our sites with you
guys! That's the bottom line for measuring customer satisfaction. We
have found our customers are getting more sophisticated in their
requirements and more demanding of their web sites. You're always
there to point us in the right direction and we really appreciate
that. The package installers, email management and other features
available through the netconsole really save us time (money).
Thanks for all the help and especially, your patience when we have
a 'brain fart'."
John Poole
Welch Point Associates
http://www.welchpoint.com/
"Thanks for being one excellent web host!"
Chris Bereznay
http://www.musicgearreview.com
"I've always been extremely satisfied with your quick and
reliable service."
Chris Beckworth
"You know, it's really great knowing you're working with a
company that stands behind their offer and then follows through with
support each step thereafter (from sign up). I'm really impressed with
your whole package and I look forward to bringing us new business
through domain names and leased sub-dirs."
Richard C. Davidson
"Just about everybody is getting on the web now, and we do tell
the other vendors (and customers who have businesses) when they are
ready for a web site to contact you. I hope some of them end up being
your clients, as I am sure they would be pleased with your service. I
do the best I can to keep up with things, but when I can't, or get in
over my head, it is nice to know that you are there to help. Thanks
again for everything."
Wanda Grasse
http://www.ink-links.com/
"I really appreciate how fast Internet Connection gets things
done. A very professional company. We will do all our internet needs
with you."
Julie Savoy
"I'd just like to go on record as saying I am very impressed
with the service I receive at Internet Connection. Their support
department wastes no time in responding to my questions or concerns.
I addition to the tremendous support, I am very happy with my low
bill at the end of each month. You will not find a better deal
anywhere on the net."
Rick Allain
SVFilter - Email Spam and Virus Filtering
"That spam filter is doing a good job for me. From the report, I see
it has saved me from time-consuming downloads of "Thank you", "Your
Application" etc virus-carrying msgs; about 20 per day. That's a
great service you're providing to your customers."
Al Holt
Holt Marine Systems LLC
http://www.holtmarinesystems.com/
netConsole -
Web-based Control Panel
"This is GREAT! (How did you know I was soon to be asking how I could
do exactly what this does?) Thank you, IC. You all do a fantastic job
taking care of customers and supplying the tools we need (and at a
reasonable price)!"
Anonymous
Domain Name Registration Services
"Again, I can't help but be impressed at how quickly this domain
name registration was done. After dealing with NS for several years,
the ease of the change we just made is outstanding."
Michael Allison
WWW Hosting Services
"I love my service that I receive from Internet Connection. I have
been a customer for around two years now and have no desire to shop
elsewhere for Web Hosting Service. I have never had any serious
(or minor) troubles with the service performance, technical or
customer support and would highly recommend Internet Connection to
my friends and family."
Keep up the great work!
Bill Wilke
http://www.freedomofchoice.com/
"Just in case no one told you today, you guys are wonderful...
I have only just switched to you a few days ago, and already I am
THRILLED with the excellent service."
Jen Valentine
"My mother is VERY pleased with your services and so all of my
other clients. With your excellent service I've been able to not
only offer my website design services but also a world-class hosting
service as well."
David Richter
IC Reseller
"...We have received very great customer service and services
as advertised. I am happy that we found you."
"Thanks again for your awesome support!
PS
Kudos on the technical support section of your site...I never have to
call anymore because there's an answer for every technical question
I've had! Great work!"
Greg Gilmore
Webmaster/Network Administrator
Avian Specialties
http://www.avianspecialties.com/
"My name is Jay Gubrud and I recently signed up to have you host my
website. When I went to view my website, it would not come up. As it turns
out my web designer had some incorrect HTML. To my complete suprise and
appreciation, Andy in support went way beyond the call of duty and made a
quick change that allowed the site to display! This has to be the best
customer service that I have received in recent memory! Thank you so much,
Andy's actions really reinforced what a good decision it was to have
InternetConnection.net host my site."
Jay Gubrud
http://www.jaygubrud.com/
"Just a quick thank you. I admin two domains with you guys I was
having problems with e-mail. I called and an IC Support Tech helped me
fix the problem quickly. It now works and my client and I are both very
happy. Thank you again and keep up the good work."
Maximo V. Sanchez
http://www.powermaxsystems.com/
"I know I'm a difficult customer at times...picky, not too well
informed on how things work, and wanting questions answered and help
on demand. You, and your guys there, have ALWAYS dealt with me with
courtesy, information, and (even more important to me) quick and
effective results. I hate to tell you how rare that is in the
world--and I truly appreciate your good services. Feel free to quote
me on this."
Sarajane Helm
http://www.polyclay.com/
